Privacy Policy

This Privacy Policy explains how Topcoat Nail Bar ("we", "us", "our") collects, uses and protects your information when you visit https://topcoatnailsalon.com or use our services. By using our website or providing your information you agree to the practices described below.

1. What Information We Collect

We collect the following types of information:

• Information you provide: your name, phone number, email address, appointment details and any messages you send us.
• Payment information: processed securely by our third party payment providers. We do not store full card numbers on our systems.
• Automatic information: IP address, browser type, device information and pages viewed, collected through cookies and similar technologies.

2. How We Use Your Data

• Book, confirm and manage your appointments.
• Respond to your questions and provide customer support.
• Send appointment confirmations and reminders.
• Send promotions and offers when you have opted in.
• Improve our website, services and customer experience.
• Meet our legal and regulatory obligations.

3. SMS Opt-In Details

Our SMS program is operated under the name Topcoat Nail Bar.

• Message types: appointment confirmations, appointment reminders, customer care replies and promotional offers or updates when you have opted in.
• Message frequency: message frequency varies.
• Opt-in methods: submitting a form on our website and checking the consent box, providing your phone number in person or by phone and giving verbal or written consent, or texting us a keyword.
• Opt-out: reply STOP at any time to stop receiving messages. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchasing any product or service. Message and data rates may apply.

4. Cookies & Tracking

We use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use our website. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information, including SSL/TLS encryption for data in transit and PCI-DSS compliant processing for payments handled by our providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your User Rights

You may request to access, correct or delete the personal information we hold about you. You may opt out of marketing communications at any time, and you can opt out of SMS messages by replying STOP. To exercise any of these rights, contact us using the details in the Contact Us section below.

7. Age Restriction

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with their information, please contact us so we can remove it.

8. Sharing & Disclosure

We share your information only with trusted service providers who help us operate our business, such as our booking system, payment processors and SMS messaging platform, and only to the extent needed to provide those services. We may also disclose information when required by law or to protect our rights. We do not sell your personal information, and we do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: